Heart Connection Monthly Drop-in Council

Service Description

Held the first Thursday of the Month from 7:00 - 8:00 on the Zoom platform. Drop-in for a community online council. We will engage with what is currently alive in our lives and in the world. I welcome a core group of committed people and those who may just be curious about this way of being together. Whoever shows up will create the content of the evening’s council. No experience required.

Cancellation Policy

Temporary Cancellation Policy Related to COVID-19 Pandemic: Please note that due to the current COVID-19 pandemic, I am temporarily suspending my cancellation policy to include cancellations of less than 24 hours for any reason related to COVID-19, which make it not possible for you to continue with your appointment. If you are able to provide 24+ hours notice it is deeply appreciated, as this potentially allows for your appointment spot to be filled by someone on the waiting list, in need of an appointment. My regular cancellation and missed appointment policy, including for illness-related cancellations, will resume once COVID-19 is declared by health authorities to be in a post-pandemic phase. Your appointment is for your exclusive use and when it is cancelled with short notice, or missed altogether, it is often too late or impossible to offer this time to someone else and the appointment time goes unfilled. I understands that cancellations may feel awkward, but very much appreciates a cancellation over a no-show. A full 24 hours notice is required for cancelling appointments. Clients may contact me directly by phone or email to cancel. If you cancel with less than 24 hours before your appointment time, you will be billed for 50% of the cost of your appointment. If you cancel with less than 12 hours before your appointment time, you will be billed for 75% of the cost of your appointment. Clients who fail to show up for a scheduled appointment (“no show”) are billed for the full cost of their scheduled session. There is a range of valid reasons for cancelling an appointment. In order to be consistent with all clients, cancellation fees will only be waived in the event of a medical emergency requiring urgent professional treatment, a death in the family or a natural disaster. If you have purchased a prepaid counselling package and you cancel one of your prepaid sessions with less than 24 hours, or miss the session, this session counts as having been used.

Contact Details

• 2200 Canyon Drive, Costa Mesa, CA, USA